Six Healthcare Pixel Privacy Settlements Gain Preliminary Approval

By Daniel Okafor

Courts granted preliminary approval to six healthcare pixel-tracking settlements, including a $5.75 million Dental Intelligence fund and $20 cash offers to hospital patients.

What do the lawsuits allege?

Across six disputes, plaintiffs allege that tracking tools on websites and applications disclosed sensitive personal and health information to third parties without knowledge or consent. All six defendants deny wrongdoing.

These cases remain proposed settlements, not final liability findings. No class sizes appear in the case summaries, so none of the stated funds supports a reliable per-patient calculation.

The summaries also omit CyEx’s subscription price, so the service benefit cannot be valued.

What does Prime Healthcare’s settlement require?

Ontario, California-based Prime Healthcare Services, Centinela Hospital Medical Center, Sherman Oaks Hospital and Paradise Valley Hospital agreed to settle Doe, et al. v. Prime Healthcare Services, Inc., et al. over tracking added November 1, 2019. The complaint names Meta and Google as recipients.

The case alleges violations of the California Invasion of Privacy Act, California Confidentiality of Medical Information Act and California Customer Records Act. It is pending in the Superior Court of California, Los Angeles County.

Class members accessed the websites from November 1, 2019, through provider-specific end dates in 2022 or 2023. The settlement provides $20 cash and one year of CyEx Privacy Shield Pro.

Prime also agreed not to use Google Analytics or Meta Pixel code for five years. A Web Governance Committee will conduct annual audits, and vendors must sign business associate agreements if any tracking tools are used.

A court granted preliminary approval. Objections and opt-outs close December 21, 2026; claims close March 9, 2027; the final fairness hearing is March 9, 2027.

What does USC Arcadia Hospital offer?

The complaint in Merle v. USC Arcadia Hospital alleges that pixels and other tools disclosed sensitive patient data to Meta and other technology firms from February 1, 2022, through January 31, 2023. The case remains pending in the Supreme Court of the State of California, Los Angeles County.

Claimants completed forms for email or event updates during that one-year period. They may choose an equal share of a $200,000 fund after attorneys’ fees and expenses, administration and notice costs, and service awards, or 12 months of CyEx Privacy Shield Pro.

After preliminary approval, objections, opt-outs and claims close December 7, 2026; the final fairness hearing is December 14, 2026.

What does Tenet Healthcare offer?

Dallas-based Tenet Healthcare agreed to settle the consolidated action Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis in the Circuit Court for Shelby County, Tennessee. The alleged third-party tracking ran from January 1, 2017, through September 18, 2023.

Eligible people used any website or patient portal owned or operated by Tenet, an affiliated covered entity or a former affiliated covered entity. Qualifying activity included:

• Creating a patient portal account.
• Completing a web form.
• Checking in to urgent care or an emergency room.
• Using the Healthelife app and other web-based tools.

Claimants may choose a one-time $16 cash payment, two years of CyEx Privacy Shield Pro, or both. After preliminary approval, objections and opt-outs close December 21, 2026; claims close March 15, 2027; the final hearing is January 14, 2027.

What does Fertility Centers of Illinois offer?

Chicago-area Fertility Centers of Illinois, an infertility and reproductive endocrinology practice, faces L.C. v. Fertility Centers of Illinois, PLLC in the U.S. District Court for the Northern District of Illinois. The complaint alleges personal information reached Facebook and Google through website tools from September 1, 2020, through December 31, 2024, violating the Electronic Communications Privacy Act.

The class covers individuals who accessed the website during that period. Members may claim an equal share of a $375,000 fund after attorneys’ fees, administration costs and service awards.

After preliminary approval, objections, opt-outs and claims close December 3, 2026; the final fairness hearing is January 13, 2027.

How large is Dental Intelligence’s settlement fund?

Pleasant Grove, Utah-based Dental Intelligence, a dental-practice software vendor, and two client offices face Grivetti et al. v. Dental Intelligence, Inc. in the U.S. District Court for the Northern District of Illinois. The lawsuit concerns tracking tools in LocalMed scheduling software. It alleges those tools sent sensitive patient data to Alphabet, Google.

The class covers LocalMed Portal users who scheduled, modified or rescheduled appointments between March 2022 and June 2025. Claims seek equal shares of a $5.75 million fund after attorney fees, expenses, administration, notice costs and class-representative awards.

That fund is more than 15 times the $375,000 Fertility Centers fund, although neither figure reveals a per-patient payment without class-size data. After preliminary approval, objections and opt-outs close December 28, 2026; claims and the final fairness hearing are March 25, 2027.

What does Missouri Delta Medical Center offer?

Missouri Delta Medical Center in Sikeston, Missouri, faces Jane Doe and Janet Doe v. Missouri Delta Medical Center in the Circuit for the Court of Scott County, Missouri. The lawsuit covers Google Analytics and Meta Pixel code and alleges sensitive patient disclosures to third parties.

The class includes living patients who logged into the patient portal from October 1, 2017, through December 31, 2022. They may claim $20 cash; all members receive a code for one year of CyEx Privacy Shield Pro.

Opt-outs close November 25, 2026; claims and objections close December 28, 2026; the final fairness hearing is January 4, 2027. A court granted preliminary approval.